Vanuatu Earthquake update - Flights to/from Port Vila until Saturday 21 December 2024 will be cancelled due to Port Vila airport status. New flights on Sunday 22 December 2024 added. Commercial policy for ticketed travel until 5 January 2025 has been introduced offering options for affected travellers.

    • Australia
    • Solomon Islands
    • New Zealand
    • Canada
    • Europe
    • Fiji
    • French Polynesia
    • Hong Kong, China
    • Indonesia
    • Japan
    • Malaysia
    • New Caledonia
    • Papua New Guinea
    • Philippines
    • Samoa
    • Singapore
    • South Korea
    • Taiwan, China
    • United Kingdom
    • United States
    • Vanuatu

Fare Conditions

The below chart is an informative guide only. Please refer to the full fare conditions relevant to your specific airfare at the time of booking. These conditions are available to view prior to booking finalisation. For more information please contact us.

GUIDE TO FARE CONDITIONS

SAVER

SMART

FLEX

BUSINESS

Cancellation/Refund

Before departure

Non-refundable.

Permitted.

Fee applies.

Permitted.

No fee applies.

Permitted.

No fee applies, unless Discounted airfare.

After departure (No Show)

Loss of airfare.

Permitted.

Fee applies.

Permitted.

Fee applies.

Permitted.

Fee applies.

Changes

Permitted.

Fee applies

Permitted.

Fee applies.

Permitted.

No fee applies.

Permitted.

No fee applies, unless Discounted airfare.

Stopovers

Not permitted.

Permitted.

Permitted.

Permitted.

 

All airfares are subject to change without notice.

For Baggage allowance information, click here.

For Child and Infant related information, click here and scroll toward the bottom of the page.

For Conditions of Carriage, click here.